Add your inquiry form to your website

Before you start

Your form lives in Boilerplate. Set it up once, then copy what you need from the same place. You need to be an Admin.

1. Sign in to Boilerplate and open Leads → Settings. Scroll to Web forms. Every workspace starts with one form, Website inquiry.
2. Choose the questions under Ask on the hosted form, list your services under Service choices (or leave it empty for free text), and write a Thank-you message. Press Save form.
3. Optional: set Thank-you page on your site (it must start with https://) to send people back to your own page after the form on your site.
4. Below the form you'll find the two things this guide uses: the Hosted form link and the code under Embed on your website.

Changed the questions or service choices later? Save the form and copy the code again: the code on your site doesn't update by itself. The hosted link always shows the latest version.

Choose how

Most businesses start with a button to the hosted form and add the form to their contact page later. You can use all three at once: every inquiry lands in the same inbox.

Add a button or link

The quickest way in, and it works on every site builder and every social profile. The link opens your form on its own page, made for phones.

1. Copy the Hosted form link. It looks like https://boilerplate.fyi/f/….
2. In your site builder, add a button where people look for it: the top menu, your home page and your contact page. Call it what it does, such as Get a quote or Request a callback.
3. Set the button to open the link you copied, and publish.

Everywhere else people find you

Put the form on a page

The code is a plain form with no scripts. It stacks its fields, takes on your site's font on most builders, and sends everything straight to your inbox in Leads.

1. Copy the code under Embed on your website.
2. Open the page you want it on, usually Contact, and add your builder's code or HTML block. The steps for each builder are below.
3. Paste the code exactly as copied. Keep the hidden company_website field: it stops bots.
4. Publish, open the live page, and send yourself a test (see Test it, below).

After someone presses Send, they see your thank-you message on a Boilerplate page, or your own thank-you page if you set one. Want the button or fields in your colors? Change the inline styles in the code, or ask whoever looks after your site.

Steps for your site builder

Where to paste the code in the most common builders. If yours isn't listed, look for a block called Code, HTML, Embed or Custom code. If your plan doesn't allow code, use a button instead.

Use your own form

For developers, or if you already have a form you'd rather keep. Point it at your form's address; no key or account is needed, and nothing can be read back.

Your form's address is in the embed code: https://boilerplate.fyi/f/YOUR-FORM-KEY/submit. Send these fields, as a normal form post or as JSON.

const res = await fetch("https://boilerplate.fyi/f/YOUR-FORM-KEY/submit", {
  method: "POST",
  headers: { "Content-Type": "application/json" },
  body: JSON.stringify({
    name: form.name.value,
    email: form.email.value,
    phone: form.phone.value,
    message: form.message.value,
    company_website: "", // the bot trap: always empty
  }),
});
const result = await res.json(); // { ok: true } or { ok: false, message: "…" }

Send from the visitor's browser, not from your server or a tool like Zapier. Each network can send 5 inquiries every 10 minutes, so a server sending everyone's inquiries soon hits that limit. Have a list of leads to bring in? Use Import CSV in the Leads inbox instead. Requests over 32 KB are refused.

Test it

Two minutes, once it's live. Use an email address you can read.

• Open the live page (not the editor) and send the form as if you were a customer.
• It shows in Leads → Inbox within seconds, scored Hot, Warm or Cold. Open it to see the rules that added up.
• If follow-ups are sending and your templates are approved, your first reply arrives within a minute, from your business name.
• You land on your thank-you message, or on your own thank-you page if you set one.
• Delete the test lead (open it, then Delete this lead) so it doesn't count in your results.

Troubleshooting

Most problems come from where the code was pasted, or from testing the editor instead of the live page.

Getting spam through the form? In Web forms, press New link (old one stops working), then put the new link or code on your site. Your form's link isn't a secret: it can only add inquiries, never read them.